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Whether it’s the launch of new products and services, the welcoming of new employees or a showcase of recent awards and accreditations, BackChat is the place to discover what Backbone Connect has been up to recently.

How technology can reduce the risk of COVID-19

There is clearly no silver bullet or nailed-on guarantee to workplace safety. You need to adapt your workspace to the new normal, so it all comes down to “How can we reduce risks as much as possible?”.

Social distance
and cost optimisation

Is your IT infrastructure fit for purpose or did it fit you 2 or 3 years ago and needs a fresh look in the mirror? Never mind whether the technology is in fashion – does it deliver what you need now, in 2020 and will it support your needs beyond this interesting and challenging year?

The Future of Tenant Engagement

We brought together the Commercial Real Estate industries innovators, forward thinkers and strategists together under one roof. Listen to their panel discussion on the tenant of the future and better understand how you can adopt and meet their demands to keep your commercial real estate assets ahead of the curve.

Asset Managers: How to make Wayleaves leave

The longer it takes for a new tenant to sign their lease is the longer an office stays empty, leading to lost income. Building owners/managers are generally not experts in connectivity and are likely to be unfamiliar with how to solve the issue of connectivity, but regardless still need to solve the problem.

Digital Connectivity and commercial building assets

Connectivity is a need-to-have rather than a nice-to-have. It is the 4th utility. A business needs connectivity as much as it needs water, gas, and electricity to function. The old adage "location, location, location" is dead. Now more important than incredible transport links when choosing an office space is connectivity.

Cyber Horror Event

To celebrate Halloween this year, we hosted a Cyber Horror event all around cyber security with our long-term partner CenturyLink, a tier 3 network provider.

We’re a G-Cloud certified supplier!

As of July 2019, Backbone Connect was accepted onto the G-Cloud 11 framework, resulting in cloud support services becoming available on the GOV.UK Digital Marketplace.

Who’s stories have we been creating?

We've been on a journey for over a decade, with a mission to deliver IT solutions differently. We take the time to understand our customers, build services for them that deliver real value, and develop relationships that go beyond IT supplier to business partner.

100% customer satisfaction & great feedback to match!

After hitting three consecutive months of 100% Customer Satisfaction (CSAT) scores last year, the bar was always going to be set high for our Customer Service Desk! But April saw them hit that magic 100% mark once again.