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Why are
we different

We're different because you asked us to be. Our customers demand more than standard for their critical IT services. We believe that by always focusing on the quality of our service, and by shaping what we do to the evolving needs of every customer, that we will always be different and better.

Our Service

The heart of our business is our customers. We understand that exceptional delivery of our services and the support we give our customers is crucial to our mutual success and growth. We empower our Service Delivery teams to act as partners, not suppliers, encouraging them to build strong relationships and commit to the highest customer service standards possible.

Our Service

Our Network

Our services are delivered through our privately owned, hyper resilient, high-capacity network. Built to scale, integrated with the latest technologies, meeting your IT requirements now and as they evolve over time.

Scale up, scale down, respond quickly to changes in technology or market conditions: the Backbone Connect core network makes it all possible.



We work hard to be different and better, but there’s no need to simply take our word for it. Have a read of our customer stories and see what they have to say about the impact of our services on their business.

More customer stories

Awards and

From a Deloitte UK Technology Fast 50™ award to a Gold Investor In People status. Here are some of the awards and milestone moments that have shaped us, motivated us, made us the company we are today.

Our Awards