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Our Network

We deliver our services from a powerful, integrated core network. It’s privately owned, resiliently designed and managed 24/7 by a team of experts.

MULTIPLE, TIERED DATA CENTRES

Alongside our core presence in London, our network is strategically and resiliently positioned across the UK. It’s privately owned, secure, reliable and purpose-built at Tier III standard. Our data centre facilities are high-specification and suitable for the highest grade of business use.

NETWORK OPERATIONS CENTRE

Our network is managed, monitored and constantly improved by a team of expert engineers and specialists. The NOC is always alive, never static, building and maintaining a network that services our customers to the best of our ability.

24/7 UK SERVICE DESK

Our UK-based, 24/7 Service Desk provides expert IT assistance to every customer. It’s drven and disciplined by SLAs and measured on every ticket by our Customer Satisfaction (CSAT) Score.

PRO-ACTIVE MONITORING

Using bespoke and powerful tools, our team is able to proactively monitor our own network and our customers’ IT estates. By doing so we ensure exceptional network transparency and safeguarding against issues of capacity limitation or degraded performance.

COMPREHENSIVE PERIMITER SECURITY

Advanced firewall and managed routing mean exceptional security at all network entrance and exit points — designed by IT security experts, optimised for enterprise performance, and managed 24/7. Hardened device management and layered authentication technology ensure additional protection.

DDOS MITIGATION CAPABILITIES

Advanced, automatic DDoS mitigation services from our network core protect against and defeat attacks before they reach your services. This is comprehensive, dependable cyber security defence against a now common threat to every business and professional network.

CARRIER CLASS, DARK FIBRE NETWORK

A privately owned and managed dark fibre network that brings excellent levels of scalability, bandwidth capacity and performance.

RESILIENT, LAYERED, NETWORK TOPOLOGY

Built with high level disaster recovery strategies in mind. Designed at Tier III standard, maintained by Cisco-qualified engineers and kept on a roadmap of continuous improvement.

HIGH SPEED PEERING & TRANSIT

Our carrier-class network is ‘business only’. This means it is not constrained by consumer traffic and is designed for data-intensive business users and multi-site corporate traffic, running mission-critical services.