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Different and better

Backbone Connect, for over a decade, has been striving to deliver IT solutions differently. We take the time to understand our customers, build services for them that deliver real value, and develop relationships with them that go beyond IT supplier and develop into business partner.

We work hard to understand the ambitions of your business and how the right IT solution can support growth, provide stability and help business transformation. We know the value of powerful IT services. We’ve been delivering them for over a decade.

Customer
Stories

There is no better testament to the work we do than the stories and responses that come directly from our customers. Take a look at the partnerships we’ve developed with our customers, and how we work to tailor our solutions to their individual requirements.

Our Customer Stories

Exceptional
Service

At Backbone Connect, we’ve built a culture that sets exceptional standards of customer service. We achieved an industry leading NPS score, are ISO:20000 (IT Service Management) accredited, and our Customer Service Desk consistently hits 100% Customer Satisfaction (CSAT) scores. But we don’t stop there…

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Smarter buildings are
better connected

Building Connectivity is driving a new wave of transformation in the property industry – empowering tenants, delivering new value for landlords and asset management teams, making flexible working easier.

Get connected