We do things differently

In 2008 our founders had spent the previous decade working in the IT service industry. They had grown frustrated with its shortcomings, from inflexible contracts to poor customer service and product-first approach. So they founded Backbone Connect, driven by the belief that they could serve customers better by doing things differently. 

Our commitment to Security: ISO 27001 Certified 

At Backbone Connect, security is our core focus. In today's dynamic digital landscape, safeguarding sensitive data is paramount. Our ISO 27001 certification validates our unwavering commitment to data security. This approach ensures risk management, cyber-resilience, and operational excellence.

Our commitment to sustainability: ISO 14001 compliant 

ISO 14001 sets out the criteria for an environmental management system. It maps out a framework that a company or organization can follow to set up an effective environmental management system. Designed for any type of organization, regardless of its activity or sector, it can provide assurance that environmental impact is being measured and improved.

EPD (Environmental Product Declaration) Certified solution 

An EPD (Environmental Product Declaration) transparently presents the environmental impacts of a system, product, or service, backed by third-party validation and Life Cycle Assessments (LCAs). Backbone Connected Building's EPD certification, evaluated by BRE Global, supports achieving high BREEAM ratings. For excellent fibre connectivity and BREEAM success, reach out to explore the benefits of our Connected Building solution.

Backbone Connect Achieves Investors in People Gold Award 

Backbone Connect has been honoured with the prestigious Investors in People Gold Award, a recognition that signifies our dedication to nurturing a thriving, empowered, and innovative team. This honour is a testament to our collaborative and forward-thinking work environment, as well as our dedication to investing in our most valuable asset – our people. The Investors in People Gold Award recognizes our efforts in providing opportunities for growth, fostering a culture of inclusivity, and ensuring that our team members have the support they need to excel.

Cisco Partner 

Backbone Connect is proud to partner with Cisco and has met the criteria to become a Cisco Select Provider Partner. This recognition signifies our ability to create, manage, and support Cisco-based solutions, delivering value to our current clients, property partners, and tenants. Our status as a Cisco Select Provider Partner highlights our commitment to delivering top-quality Cisco-powered services. 

Fortinet Partnership 

Backbone Connect has teamed up with Fortinet to provide Secure SD-WAN (Software Defined Wide Area Networks) & SASE (Secure Access Service Edge) solutions. This single-vendor approach benefits organizations seeking consistent security and user experience for both in-office and remote employees. In today's hybrid landscape, where direct Internet access is vital, security is paramount. As a top Gartner quadrant vendor, Fortinet, combined with Backbone Connect’s expertise, offers a secure path for your business, regardless of how or where your team connects.

Everything starts with our customers 

We’re super focused on our clients. We’re curious about their specific challenges, and we pay more attention to their needs than anyone else in the industry.

We solve their problems through creative thinking, constant innovation, highly responsive service, and a commitment to always putting the customer first. 

Insights fuel our innovations

Everyone in our team has a deep understanding of our clients’ businesses, industries and sectors. Every month we hold in-depth client interviews that reveal powerful insights which shape the way we innovate and develop our services.

Knowing more about our clients gives us a strength our competitors don’t have. 

We are highly focused specialists

We provide services and products that solve the challenges of sectors traditionally underserved by generic IT service providers.

We transform the ability of the UK’s biggest commercial real estate companies to attract and retain tenants.

We help private equity backed businesses to optimise their agility and maximise their investments. 

We’re changing things for the better

Backbone Connect is committed to cutting emissions, reducing our carbon footprint, and promoting green practices throughout our business and our customers.

Our connectivity solution is designed to help eliminate repeated e-waste and carbon impacts. Great connectivity and flexible workplaces need not cost the earth.

Our people make the difference

The Backbone Connect team gives us our competitive advantage. We nurture an inclusive and high-performance culture where learning, development and wellbeing are crucial.

We attract energetic and ambitious staff who share our vision and values. By giving them the tools, training and support they need, we enable them to achieve their best work. 

Where we are now

Today our company is thriving. We’re growing at pace, outperforming our competition and building a powerful reputation for addressing problems others can’t solve.  Our customers include such big names as:

  • Honda
  • Siemens
  • Boohoo.com
  • Axa
  • BNP Paribas

We’re well on our way to becoming the go-to managed IT service provider in our chosen markets.

Read our latest case studies

Looking to the future

We’re currently growing our team to help maintain our incredible track record against the big players who dominate our industry. We’re also building our innovation by exploring cutting-edge areas such as:

  • IoT
  • Cybersecurity
  • Smart building technology
  • Supporting ESG goals

And we’re staying true to our origins – solving our customers’ challenges by doing things differently.

Submit your CV here

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Contact one of our team to discuss your project, using the form.

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