Customer stories
Building in Spotlight: 23 Wilson Street
23 Wilson Street, 15,000 sq. ft refurbished workplace, has achieved high occupancy, showcasing the benefits of smart building solutions in streamlining leasing, reducing void periods, and enhancing the landlord-tenant experience.
23 Wilson Street is a recently refurbished multi-tenant office building situated on the border of the City and Shoreditch, offering 15,000 sq. ft of high-quality workspace. Designed to attract dynamic businesses, the building includes flexible floor plans, a stunning rooftop terrace, and modern amenities tailored to the needs of today’s tenants. The landlord's key objectives were to reduce void periods, streamline tenant move-ins, and create an environment where tenants can thrive. Technology played a crucial role in achieving these goals, with the building earning a WiredScore Gold certification for its advanced digital connectivity.
Backbone’s Role in Installing Connected Building Infrastructure
Backbone installed a Connected Building infrastructure at 23 Wilson Street, compliant with WiredScore standards. The installation process was completed, ensuring that the building was ready to accommodate new tenants without delays. One of the key benefits of this infrastructure is the elimination of wayleave agreements, allowing tenants to move in faster and with less hassle. The Backbone Connect fibre installation aligns with sustainability objectives, helping to enhance the building's sustainability by minimising material waste from fibre installations.
Project Success and Current Status
- Occupancy: 23 Wilson Street is now almost fully let, with only two floors remaining available.
- Connected Building Services: 100% of tenants have opted to use Backbone's Connected Building services.
- Wayleave Savings: Substantial cost savings achieved, with zero delays caused by wayleave issues.
- Tenant Move-Ins: All tenants moved in quickly and efficiently, benefiting from a hassle-free setup process.
- Market Appeal: The building’s advanced infrastructure and WiredScore Gold certification have strengthened its position in the competitive office market, attracting businesses seeking reliable and secure connectivity.
Positive Tenant Experiences
Tenants at 23 Wilson Street have shared encouraging feedback on their experience:
"The transition into our new space was hassle-free, allowing us to focus on getting our operations up and running quickly." Bob Robert, Director at Clear Capital Markets
"We appreciated the seamless support during the move-in process, which made our setup far more efficient than we anticipated." Kostas Ladas, General Manager at LISCR
Landlord's Perspective
From the landlord's viewpoint, the investment in a connected building has paid off in multiple ways:
"Our experience with Backbone Connect has been professional throughout, from the initial consultation to the installation within the buildings. The Backbone Connect service has improved the connectivity of the buildings which has meant quicker lettings as tenants have been able to utilise the service for their IT needs and the process of getting the tenants onto the service has been fast and seamless. Backbone helped us remove the need for 5 tenant wayleaves in Wilson’s Corner so far, saving us approximately £15,000 of legal fees, along with hours of time spent negotiating each respective wayleave, and if Backbone continue their 100% sign-up success in the building then the savings will exceed £20,000. We are looking forward to working with Backbone Connect on our office buildings in Birmingham to facilitate a fast plug and play service for new and existing tenants with no need for delays and costs associated with wayleave agreements." Leigh Burnett, Asset Manager at Ergo Real Estate.
A Balanced Approach to Tenant Move-Ins
Our account manager noted the benefits of this collaborative effort, emphasising how technology and service can work together to create a more efficient move-in experience:
"23 Wilson Street's success is a great example of how thoughtful infrastructure can make a difference in how quickly and smoothly tenants occupy a building. Our goal was to make the process as straightforward and supportive as possible, and we're glad to see the results."- Ben Martin, Account Manager at Backbone Connect
To learn more about how our solutions could help streamline your leasing process, reduce costs, and boost your building’s performance, please reach out to us today.